Certification Program Dispute/Complaint Report

The Certification Board is committed to ensuring program efficiency, accuracy and customer service. We want to know how well we are doing.  However, we recognize there may be times when systems will fail or unforeseen issues and problems will arise.  In order to facilitate a means to capture these issues and problems, we have developed a convenient online form for examination candidates and certificants to file an official dispute/complaint or report an issue.

File a Dispute/Complaint

To remain strong and responsive to the needs of certified members and other cost professionals, the public, and AACE International Certification Institute, our certification programs solicit input from all interested individuals and organizations as to the policies and procedures used in administering the Association’s certification programs. Please address any comments you may have regarding the administration of certification programs to the Certification Board via e-mail to certchair@aacei.org or via U.S. mail at Certification Board, AACE International, 726 East Park Avenue #180, Fairmont, WV 26554 USA